FREQUENT QUESTIONS

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Yes, it is possible to request a late check-out subject to availability and may incur an additional cost.

Yes, extra beds may be requested in some rooms, subject to availability.

Yes, the hotel offers free Wi-Fi in all public areas and rooms.

Yes, the hotel has an equipped gym for guests.

Some rates include breakfast, it is advisable to check at the time of booking.

Yes, the hotel offers room service.

Yes, the hotel offers laundry services for guests.

We offer activities such as yoga and are located near several museums and places of interest in Cuernavaca.

Yes, the hotel has 3 swimming pools for guests to enjoy.

Yes, the hotel has 3 designated smoking areas.

Yes, the hotel offers activities and services for families with children.

Yes, the hotel can help book tourist activities and excursions in Cuernavaca and its surroundings.

The Hotel does not have a SPA on its premises, however we work hand in hand with Spa Velavy which is located one block from our facilities.

Yes, the hotel restaurant offers dietary and vegetarian options.

Yes, the hotel offers catering services for events and meetings.

Event capacities vary by space, but can accommodate everything from small meetings to large conventions.

Yes, we offer special packages for romantic getaways, wellness, and more.

Cancellation policies vary depending on the rate and type of reservation, so it is recommended that you review them at the time of booking.

Yes, Hostería Las Quintas offers special rates for companies and business travelers.

Yes, the hotel has facilities adapted for people with reduced mobility.

Yes, the hotel offers shuttle service to and from the airport upon reservation.